Quest Log Deletion Bug Clarifications



ZcDKtmt.png
 

Yesterday’s bug that deleted some or all quests from some players logs has been patched already, but there were some remaining issues to be addressed.

Blizzard LogoQuest Log Bug (source)

Yesterday, August 1, we made a hotfix to the game that resulted in an unexpected bug for a small number of players. Those affected lost some or all of the quests from their quest log when they moved into or out of an instance. We quickly discovered the issue and put a stop to it.

The timeframe during which it was possible for players to be affected by this issue was 12:34 p.m. PDT to 2:48 p.m. PDT for Asian realms, and 12:34 p.m. PDT to 4:18 p.m. PDT for Americas and European realms.

If you were in-game during that timeframe, and you lost quests from your quest log due to this bug, you should be able to go to the relevant quest givers and re-accept the quests.

It is possible that you lost quests that can’t be re-accepted. These might include multi-week quests, or quests that are no longer available. While we expect that re-accepting most multi-week quests will also restore your progress, it may not. In those cases, we suggest you contact Blizzard Customer Support so that we can look into correcting your character’s quest log.

We apologize for the trouble, and we appreciate your patience as we work to bring affected players back to the adventures they expect to be on.

Header image courtesy of u/Twopairjacksnines.


  • Haha


    1



Source link


Like it? Share with your friends!

What's Your Reaction?

hate hate
0
hate
confused confused
0
confused
fail fail
0
fail
fun fun
0
fun
geeky geeky
0
geeky
love love
0
love
lol lol
0
lol
omg omg
0
omg
win win
0
win
Choose A Format
Personality quiz
Series of questions that intends to reveal something about the personality
Trivia quiz
Series of questions with right and wrong answers that intends to check knowledge
Poll
Voting to make decisions or determine opinions
Story
Formatted Text with Embeds and Visuals
List
The Classic Internet Listicles
Countdown
The Classic Internet Countdowns
Open List
Submit your own item and vote up for the best submission
Ranked List
Upvote or downvote to decide the best list item
Meme
Upload your own images to make custom memes
Video
Youtube, Vimeo or Vine Embeds
Audio
Soundcloud or Mixcloud Embeds
Image
Photo or GIF
Gif
GIF format